Privacy Policy

Privacy Policy – Vieapk

1. Introduction
Vieapk LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when and why we share it, and your rights and choices regarding that information.

2. Information We Collect
We collect both information you provide directly and information collected automatically.

a. Information you provide directly:

• Contact details: name, email, phone number, shipping and billing address

• Account information: username, password, order history

• Payment information: payment card or third-party payment tokens (we do not store full card numbers; payment processors handle card data)

• Customer service communications and feedback

• Marketing preferences and consents

b. Information collected automatically:

• Technical data: IP address, device identifiers, browser and operating system, referral/exit pages, pages visited, timestamps

• Cookies and tracking technologies (see “Cookies & Tracking” below)

• Usage data: products viewed, searches, and purchase behavior

3. How We Use Your Information
We use your personal information to:

• Process and fulfill orders, manage returns/refunds, and provide customer support

• Process payments and prevent fraud

• Personalize and improve our services, product recommendations, and marketing

• Send order confirmations and shipping notifications

• Comply with legal obligations and protect our rights

• Conduct analytics and measure advertising effectiveness

4. Legal Bases for Processing (Where Applicable)
For users in certain jurisdictions (e.g., the EU), we rely on legal bases such as: performance of a contract, legitimate interests (fraud prevention, product improvement), consent (for marketing cookies), and legal compliance.

5. Sharing & Disclosure of Personal Information
We may share your personal data with:

• Service providers (payment processors, shipping carriers, hosting providers, marketing platforms)

• Third-party advertising and analytics providers

• Law enforcement or regulators when required by law

• Business transaction partners (e.g., sale, merger, reorganization) — with prior notice to affected users

All service providers are required to protect your information and use it only for contracted purposes.

6. “Do Not Sell / Share My Personal Information” (California / CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including opting out of the sale or sharing of personal data. To exercise this right, contact us at support@vieapk.com.

7. Your Rights (Overview)
California (CCPA/CPRA) consumers may have the right to:

• Know what personal information we collect, use, and disclose

• Request deletion of personal data

• Opt out of the sale or sharing of personal data

• Not be discriminated against for exercising these rights

EU/EEA individuals (GDPR) may have the right to:

• Access, correct, or delete their personal data

• Restrict or object to processing, request data portability, and withdraw consent

• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at support@vieapk.com and include enough information to verify your identity.

8. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools to operate the website, remember preferences, analyze traffic, and enhance user experience. Some cookies are used for advertising or analytics. You can manage cookies via your browser settings or through our cookie preferences tool.

9. Third-Party Links & Services
Our site may link to third-party websites or integrate third-party tools (e.g., social media, analytics). These third parties operate under their own privacy policies. We are not responsible for their practices or data handling.

10. Data Security & Retention
We use appropriate technical and organizational measures to safeguard your data. However, no internet transmission is completely secure. In case of a breach, we’ll act per applicable laws, including notifications if required. Data is retained only as long as necessary for stated purposes and legal obligations.

11. Children’s Privacy (COPPA)
Our services are not designed for children under 13. We do not knowingly collect personal data from minors without verified parental consent. If discovered, such information will be deleted promptly.

12. International Transfers
If you reside outside the U.S., your data may be transferred to and processed in the U.S. or other countries where our service providers operate. We implement appropriate safeguards for such transfers.

13. Changes to This Privacy Policy
We may update this policy periodically. Material updates will be posted on this page with a new effective date. Continued use of our services after changes signifies your acceptance.

14. Contact Us
If you have questions, concerns, or requests about this Privacy Policy, please contact:

📧 support@vieapk.com
🏢 Vieapk LLC
📍 18798 SW 293 Rd Ter, Homestead, Florida 33030, United States
🌐 Domain: vieapk.com